Terms and Conditions

Last updated: July 2025

1. Acceptance of Terms

By accessing and using the PulseScale website and services, you agree to be bound by these Terms and Conditions.

2. Services

PulseScale provides digital systems and software solutions designed to support organizational growth and operational efficiency.

3. User Responsibilities

You agree to use the services in compliance with all applicable laws and regulations and not to misuse the platform in any manner.

4. Intellectual Property

All content, branding, and software provided by PulseScale are the intellectual property of the company and may not be reused or modified without permission.

5. Limitation of Liability

PulseScale shall not be liable for any indirect, incidental, or consequential damages resulting from the use of its services.

6. Privacy and Data Handling

Our handling of personal data is governed by our Privacy Policy and complies with applicable data protection regulations.

7. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the services after changes constitutes acceptance of the updated Terms.

8. Service Cancellation and Refund Policy

Users may cancel their subscription or service plan at any time by contacting support@pulsescaleware.com. Cancellations are effective at the end of the current billing cycle.

  • No partial refunds are offered for ongoing subscription periods.
  • Refunds are only granted in cases of technical failure proven to be on PulseScale’s side and reported within 7 days of the issue occurring.
  • One-time services are non-refundable once delivered.
  • Trial users are not eligible for refunds.
  • All refund requests are reviewed individually and require proof of purchase and issue.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Singapore. Disputes shall be resolved in Singaporean courts.

10. Contact Information

For any questions regarding these Terms, please contact us at legal@pulsescaleware.com